For neighbourhoods
A high street runs on customers who come back.
Every independent business already knows this. What no single shop can see is the whole picture — how loyalty and repeat visits move across a district. That’s the part Ottakin could carry.
Shared infrastructure, not a shared spreadsheet.
Each business keeps its own pass
A café's loyalty card is still the café's. Nothing about the customer relationship changes hands.
The district gets a picture
A business improvement area could see repeat-visit activity across participating shops — in aggregate, not customer by customer.
No one builds technology
The pass, the scanning, the dashboard already exist. A district joins the ones it already has, rather than commissioning software.
A concept
What a district-level view could look like.
Participating businesses, repeat-visit activity, and which parts of a district are seeing customers return. Enough to plan around — never individual customer data.
Illustrative. This view is not deployed with any district today.
Clubs
Memberships
Events held
Check-ins
Built for the people who look after a district.
Business improvement areas, main-street organizations, and the teams thinking about how to keep local commerce healthy. If that’s you, and a shared view of repeat business would be useful, we’d like to talk.
Get in touch
Interested in a district pilot?
Tell us about the businesses you support. We'll walk through what a shared view could look like.